Wine Export Order Coordinator Vacancy Paarl

Purpose: To manage all aspects of on-time delivery of Customer orders to international and duty free destinations, through control of communication and development of relationships with customer, internal divisions, regulatory bodies and external service providers.

MINIMUM REQUIREMENTS:

• Grade 12 plus preferably a tertiary logistics / administration qualification
• 3 – 5 years’ experience in an export management environment
• Customs, Import and road freight experience beneficial

SKILLS & CHARACTER REQUIREMENTS:

• Computer skills (MS Office) with experience in the use of relevant SAP modules
• Excellent administrative and communication skills
• A clear understanding of relevant market information
• Ability to function in high pressure environment during peak loading seasons
• Sound interpersonal relationships
• Customer orientated
• Good planning, controlling and time management skills (Ability to prioritise)
• Attention to detail and accuracy
• Ability to function in a team
• An assertive, results-driven individual, who is capable of performing under pressure

JOB SUMMARY:

• • Customer communication regarding updates on loading and shipment details
  • Liaising with relevant internal stakeholders to follow up on status of orders
  • Forwarding the relevant documentation to customers within the agreed upon timelines
  • Documentation
  • Processing of documentation as per customer specific requirements
  • Processing of export certificates, customs documentation, relevant certificates, bills of lading and packaging list
  • Liaising with freight forwarders
  • Handling of customer complaints relating to the loading of orders and documentation

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