Wine Industry Logistics Co-ordinator Vacancy Stellenbosch

Process sales orders and liaise between customers, suppliers and transport companies to ensure orders/deliveries are complete and on time.

Ensure all internal logistics processes, documentation requirements, as well as external regulatory (IFS, BRC, Health & Safety, etc.) and legal requirements are consistently adhered to and carried out timeously.

CUSTOMER LIAISON
• Liaise with sales representatives/customers in an account management capacity with regards to Sales Orders.
• Establish and maintain good customer relationships to ensure customer satisfaction.
• Capture and update Sales Orders on SAGE with confirmed Loading date, Loading Site and Vessel details.
• Carry out regular reconciliations of customer contract status/forecasts and ensures timely and accurate feedback to customers.
• Monitor stock situation and keeps sales representatives/customers informed accordingly.
• Submit Bottling Request to Production Planner according to sales order/production requirements.
• Check the system information (SAGE) on a regular basis to ensure it is updated and reflects confirmed customer pricing as received from sales representatives.
• Inform Finance timeously of any customer specific invoice related requirements.
• Investigate customer complaints and takes corrective action to ensure customers/sales representatives are informed and complaints are promptly resolved to finality.
• Complete and update Client Profile with Specific Requirements (Organic Certificates, Packing List, etc.)
• Complete and update Service Level Report on a weekly basis.

CO-ORDINATION OF EXPORT ACTIVITIES
• Facilitate the distribution requirements and planning process to insure timely and accurate product delivery, which includes product movement from external warehouses.
• Submit firm Load Plan on a weekly basis to Freight Forwarders, Warehouses/Loading Sites, DAFF, indicating accurate site, date, time and quantities.
• Process documentation for export and domestic shipments, timeously and accurately.
• Establish and maintain good relationships with service providers (SAWIS, DAFF, FF, etc.)
• Communicate regularly with freight forwarders/transport companies on order status.
• Check and inspect storage and freight bills for accuracy.
• Liaise with warehouses, freight forwarders and transportation providers to ensure streamlined procedures in line with our business and products.
• Ensure service providers are in compliance with company regulations (IFS, BRC, Health and Safety, etc.).

LOGISTICS ADMINISTRATION
• Execute export/shipping documentation according to strict time lines and exceptional accuracy.
• Assure compliance with SAWIS, DAFF, customs, export requirements, applicable foreign trade/importation laws, as well as applicable transport regulations.
• Organise timely administration of multiple lines of communication between suppliers, shippers, customers and internal parties, maintaining details, and relaying pertinent information to appropriate parties.
• Complete and updates EUR1 Report on a weekly basis.
• Update ASN Reports (TESCO CE)
• Initiate timely invoicing and works closely with the finance department to ensure invoices are accurate and on time